{"id":10488,"date":"2025-12-05T12:44:22","date_gmt":"2025-12-05T11:44:22","guid":{"rendered":"https:\/\/prototal.info\/privacy-policy\/"},"modified":"2026-04-28T01:37:36","modified_gmt":"2026-04-27T23:37:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/prototal.info\/uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-group is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-da99a3d4 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<p class=\"has-small-font-size\"><em>Our Privacy Policy was last updated on 16 March 2025.<\/em><\/p>\n\n\n\n<p>Prototal (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website prototal.info (the \u201cSite\u201d) and related services (collectively, the \u201cServices\u201d). <\/p>\n\n\n\n<p>By using our Site or Services, you consent to the practices described in this Privacy Policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information We Collect<\/h3>\n\n\n\n<p>We may collect the following types of information:<\/p>\n\n\n\n<p><strong>Personal and Company Information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, email address, phone number, company information<\/li>\n\n\n\n<li>Billing or account details when signing up for services or making purchases<\/li>\n<\/ul>\n\n\n\n<p><strong>Technical Information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address, browser type, device information, operating system<\/li>\n\n\n\n<li>Pages visited, time spent on the site, and navigation paths<\/li>\n<\/ul>\n\n\n\n<p><strong>Cookies and Tracking Technologies<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content.<\/li>\n\n\n\n<li>Cookie management is handled via Cookiebot, allowing you to manage your preferences at any time.<\/li>\n<\/ul>\n\n\n\n<p><strong>AI and Automated Tools<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactions with AI features or chatbots may collect information to improve functionality and provide relevant responses.<\/li>\n\n\n\n<li>This data is stored and processed according to this Privacy Policy.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How We Use Your Information<\/h3>\n\n\n\n<p>We use collected information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide and improve our Services<\/li>\n\n\n\n<li>Communicate with you about updates, promotions, or support<\/li>\n\n\n\n<li>Analyse and optimise website performance<\/li>\n\n\n\n<li>Ensure security and prevent fraud<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Sharing Your Information<\/h3>\n\n\n\n<p>We do not sell your personal data. We may share information with: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service providers (e.g., hosting, analytics)<\/li>\n\n\n\n<li>Legal authorities, if required by law or to protect rights<\/li>\n\n\n\n<li>Third-party tools, such as AI platforms or analytics, under strict contractual obligations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Third-Party Service Providers<\/h3>\n\n\n\n<p>We use trusted third-party service providers for hosting, CRM, email distribution, analytics, and customer support. These providers act as data processors and may only process your information according to our instructions and in full compliance with GDPR. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Internal Handling of Data<\/h3>\n\n\n\n<p>Employees who handle and process sensitive personal data or trade secrets (e.g., CAD files) have been instructed in the secure handling and processing of such information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your Rights<\/h3>\n\n\n\n<p>Under GDPR and other applicable laws, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access and request a copy of your personal data<\/li>\n\n\n\n<li>Correct or update your data<\/li>\n\n\n\n<li>Request deletion of your data<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n\n\n\n<li>Object to or restrict processing of your data<\/li>\n\n\n\n<li>Request data portability<\/li>\n<\/ul>\n\n\n\n<p>To exercise any of these rights, contact your local Prototal facility at:<\/p>\n\n\n\n<p>Denmark: <a href=\"mailto:info@prototal.dk\">info@prototal.dk<\/a><br \/>Norway: <a href=\"mailto:post@prototal.no\">post@prototal.no<\/a><br \/>Sweden: <a href=\"mailto:info@prototal.se\">info@prototal.se<\/a><br \/>UK: <a href=\"mailto:info@prototaluk.com\">info@prototaluk.com<\/a><br \/>Italy: <a href=\"mailto:info@prosilas.com\">info@prosilas.com<\/a><br \/>Austria, Germany &amp; Switzerland: <a href=\"mailto:info@prototal.at\">info@prototal.at<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Retention<\/h3>\n\n\n\n<p>We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Non-essential data may be anonymised after a defined period.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security<\/h3>\n\n\n\n<p>We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Third-Party Links<\/h3>\n\n\n\n<p>Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Changes to This Privacy Policy<\/h3>\n\n\n\n<p>We may update this Privacy Policy periodically. The \u201cLast Updated\u201d date reflects the most recent version. We encourage you to review this page regularly.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Information<\/h3>\n\n\n\n<p>For questions or concerns about our Privacy Policy, please contact us at <a href=\"mailto:marketing@prototalgroup.com\">marketing@prototalgroup.com<\/a>.<\/p>\n<\/div>\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Our Privacy Policy was last updated on 16 March 2025. Prototal (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website prototal.info (the \u201cSite\u201d) and related services (collectively, the \u201cServices\u201d). By [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8948,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-10488","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Prototal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prototal.info\/uk\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | Prototal\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Our Privacy Policy was last updated on 16 March 2025. 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